Childcare

“Thank you for your interest in YMCA Childcare. We currently have 4 Childcare settings across Suffolk offering a range of different sessions to meet your needs. Please take this opportunity to look through the information for the site closest to you, and contact the setting if you would like to arrange a visit or find out more information.

We have 2 Term time only settings in Grundisburgh and Lowestoft, and 2 settings open 51 weeks of the year in Ipswich and Lowestoft.

 

The current operating hours for each site are:

 

• Providence: 8am – 6pm
• Grundisburgh: 8am – 3:15pm
• St Margaret’s Road: 8am – 6pm
• Water Lane: 8am – 3pm

 

Once again thank you for your interest in YMCA Childcare and we look forward to welcoming you to the YMCA family.”

Amanda Spence – Childcare Programme Manager

Should you have any queries or concerns please speak with your setting’s Childcare Manager in the first instance or contact [email protected].

At YMCA Childcare we believe that children deserve the best possible start to their education. We hope to provide this in our Childcare settings and in the community, by offering a safe, secure, and happy environment in which children will feel confident and ready to learn. They will be supported by experienced staff who are all committed to providing quality, nursery education, and support.

In our settings, children take part in a variety of child-chosen and adult-led activities. We operate ‘free-flow play’ where children can move indoors and outdoors of their own free will, regardless of the weather, throughout the day. Learning through play helps the children develop at their own pace; having fun, making friends, and learning as they play to become confident, secure children.

Each of our Childcare settings operates a key person system where a member of staff will work with parents and carers to ensure the nursery provides what is right for the child’s particular needs and interests. The key person will form attachments with children, parents, and carers, helping to settle children into the routine and undertaking care routines. For more information about our individual settings please see the links below.

• Read our privacy statement (225KB, PDF)

Complaints and Compliments

We hope that at all times parents are happy and satisfied with the quality and service provided and we encourage parents to voice their appreciation to the staff concerned and/or management. We record all compliments and share these with staff.

We welcome any suggestions from parents on how we can improve our services, and will give prompt and serious attention to any concerns that parents may have. Any concerns will be dealt with professionally and promptly to ensure that any issues arising from them are handled effectively and to ensure the welfare of all children, enable ongoing cooperative partnership with parents and continually improve the quality of the setting.

• Read Complaints and Compliments Procedure (93KB, PDF)

We are always looking to grow and add new members to our fantastic childcare teams. If you’re looking for a change in career or for a fun and rewarding challenge, then find out more about our Early Years roles here:

 Read about our Early Years roles